Task-focused
Each agent has a defined job, inputs, tools and success criteria — not vague, open-ended autonomy.
AI agents
AI agents that do useful work — within clear boundaries
We design and build task-focused AI agents that research, summarise, answer, draft and route — integrated with your systems, evaluated for accuracy and supervised by people.
Design principles
How we build agents you can trust
Grounded in your knowledge
Retrieval from your approved documents and data, so answers can cite real sources.
Tool integrations
Agents act only through approved APIs: CRM, calendar, ticketing, spreadsheets and more.
Guardrails
Permission limits, content filters and escalation rules for sensitive actions.
Evaluation
Task-specific test sets and quality checks before and after launch.
Human oversight
Approval steps and an easy handoff to people where decisions matter.
Applications
Realistic ways businesses use AI agents
Research assistant
Monitors sources, summarises findings and drafts briefings with citations.
Support assistant
Answers common questions from your knowledge base, clearly identified as automated.
Enquiry triage
Classifies incoming requests and routes them to the right team.
Document processing
Extracts and checks information from forms, contracts and invoices.
Internal knowledge
Helps staff find policies, procedures and past decisions quickly.
Reporting drafts
Prepares first drafts of routine reports for human review.
FAQ
AI agent questions
Will an AI agent replace my staff?
Agents work best on repetitive, well-defined tasks, freeing people to focus on judgement and relationships.
Is our data used to train public models?
We design integrations to avoid that wherever the provider allows, and we document each provider's data handling so you can decide.
How do you measure quality?
With task-specific test sets, sampled reviews and feedback loops agreed with you.